We guarantee that the product will arrive in good condition or we will return the full purchase price of the product. We reserve the right to cancel any order based on pricing errors, insufficient quantity available (allocated) and shipping addresses outside of the United States.
In order to return an item you must first request an RMA#. Your item must be in its original unused condition to be returned. Your must return the item within 30 days of your purchase. In the case of a manufacturer defect, please contact the manufacturer for assistance.
All returns must meet the following conditions:
Return in original packaging
Return within (30) days from invoice date
Copy of invoice or packing slip enclosed with merchandise
Enclose a brief letter of explanation
All returns must be prepaid
Some items can not be returned if they are opened.
Merchandise that has been used or altered will not be accepted for return or exchange.
All items that are returned for convenience may be subject to a 20% restocking fee, this will be deducted from your refund. We also do not refund the original shipping and handling that you paid on the order.